Well the Missus and I stopped by the new Shaws/Star Market in Chestnut Hill and here is our initial impression:
It’s where Rube Goldberg would shop for groceries if he were still alive.
For starters, the actual merchandise is on the second floor, which means you – and your shopping cart – take (separate but equal) escalators to begin your supermarket adventure. And it just gets more complicated from there.
The self-checkout seems to require from one to three Star employees to complete, and the Upstairs/Downstairs thing is a pain in the neck leaving, too.
No stars.
Coincidentally, I shopped @ the new Chestnut Hill Star outpost yesterday. Took advantage of new opening sales prices on certain items, but was unimpressed, even though the shopping cart “ride” is fun to watch, and I awarded one point for the paper bags with handles. I suspect the prices are higher than at the Dedham Star where I often shop, and the store apes the still fairly new Roche Bros. in Wellesley and West Roxbury in its open market design with stations for Sushi, sandwiches and the like. At least in the Dedham store, you can sometimes get free samples to chow down on while you’re shopping, a la B.J.’s. Also, the layout of the Chestnut Hill store seems illogical, such as bread in the same row as salad dressings.